Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Happy Cardinal Candle Co. Throughout the site, the terms “we,” “us,” and “our” refer to Happy Cardinal Candle Co.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
Our online store is hosted by Shopify, which provides the platform that allows us to sell our products and services to you.
SECTION 1 — ONLINE STORE TERMS
You agree to use this website only for lawful purposes. You may not use our website to engage in unauthorized activity, interfere with the operation of the website, or violate any applicable laws.
SECTION 2 — PRODUCTS
We make every effort to accurately display our candles, wax melts, descriptions, scents, colours, and product details. Because our products are handmade in small batches, slight variations may occur.
Product availability, pricing, packaging, and descriptions may change without notice. We reserve the right to discontinue products or limit quantities at any time.
SECTION 3 — ORDERS AND PAYMENT
We reserve the right to refuse or cancel an order when necessary, including in cases involving suspected fraud, incorrect pricing or product information, product availability, or other circumstances that may require cancellation.
You agree to provide accurate and current information when placing an order. Please contact us as soon as possible if you notice an error with your order information.
SECTION 4 — SHIPPING
Shipping options, costs, and estimated delivery information are provided in our Shipping Policy.
Once an order has been handed over to the shipping carrier, delivery times are controlled by the carrier and may be affected by circumstances outside of our control.
SECTION 5 — RETURNS AND REFUNDS
Returns, exchanges, and refunds are handled according to our Refund Policy.
Please review our Refund Policy before placing an order.
SECTION 6 — CANDLE SAFETY
Candles and wax melts must always be used according to the provided safety and care instructions.
Never leave a burning candle unattended. Keep candles away from children, pets, flammable materials, drafts, and anything that can catch fire.
Happy Cardinal Candle Co. is not responsible for damage, injury, or loss resulting from improper use, misuse, or failure to follow candle safety instructions.
SECTION 7 — PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.
SECTION 9 — INTELLECTUAL PROPERTY
All content on this website, including our logo, photographs, product names, descriptions, graphics, written content, and branding, belongs to Happy Cardinal Candle Co. and may not be copied, reproduced, or used without written permission.
SECTION 10 — CANDLE SAFETY & CUSTOMER RESPONSIBILITY
Candles are an open-flame product and must be used responsibly and according to the safety instructions provided with each purchase.
Customers are responsible for following all candles safety and care instructions, including never leaving a burning candle unattended, keeping candles away from children, pets, and flammable materials, and placing candles on a stable, heat-resistant surface.
Happy Cardinal Candle Co. is not responsible for damage, injury, loss, or other consequences resulting from misuse, improper burning, failure to follow safety instructions, unattended candles, or use of a product outside its intended and recommended use, to the extent permitted by applicable law.
if a candle behaves unexpectedly or appears unsafe, discontinue use immediately and contact us.
SECTION 11 — CHANGES TO THESE TERMS
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page.
Your continued use of our website after changes are posted means you accept the updated terms.
SECTION 12 — GOVERNING LAW
These Terms of Service are governed by the laws of Newfoundland and Labrador and the applicable laws of Canada.
SECTION 13 — CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us through our Contact Us page.
Happy Cardinal Candle Co.
Gander, Newfoundland and Labrador
Canada